Privacy Policy

How we protect and handle your personal data

1. Information We Collect

KYTE Wallet collects information you provide directly, including:

  • Personal identification information (name, email, phone number)
  • Financial information (account numbers, transaction history)
  • Device information (device type, operating system, unique identifiers)
  • Usage data (how you interact with our services)

2. How We Use Your Information

We use collected information for:

  • Processing transactions and providing services
  • Improving user experience and security
  • Compliance with legal obligations
  • Fraud prevention and protection
  • Customer support and communication

3. Data Security

We implement bank-grade security measures to protect your data:

  • AES-256 encryption for sensitive data
  • Multi-factor authentication
  • Regular security audits
  • Secure SSL/TLS connections
  • Restricted access to personal information

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only when:

  • Required by law or government request
  • Necessary for fraud prevention
  • With your explicit consent
  • With trusted service providers under confidentiality agreements

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Data portability

6. Cookie Policy

KYTE Wallet uses cookies to enhance user experience. Cookies help us remember preferences and understand how you use our service. You can control cookie settings through your browser.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies before sharing information.

8. Data Retention

We retain personal data only as long as necessary to provide services and comply with legal obligations. After 90 days of inactivity, transaction details may be archived or deleted.

9. Changes to Privacy Policy

KYTE may update this privacy policy periodically. We will notify you of significant changes via email or prominent notice on our website.

10. Contact Us

If you have privacy concerns or questions, please contact our privacy team at privacy@kytewallet.co.tz